At Jayanta Foods Pvt. Ltd., customer satisfaction is our priority. We strive to deliver high-quality food products that meet our standards of purity, freshness, and quality. This Refund & Return Policy outlines the conditions under which returns and refunds may be considered.
Due to the nature of food products, returns are generally not accepted once products have been delivered and accepted by the customer. However, returns or replacements may be considered in cases where products are received in a damaged condition, incorrect items are delivered, or products are found to have manufacturing defects.
Customers must report any issues within 24 hours of delivery by contacting our customer support team and providing relevant details, including photographs of the product and packaging where applicable. Failure to report issues within the specified timeframe may affect eligibility for a return or replacement.
Upon review of the complaint, Jayanta Foods Pvt. Ltd. may request additional information to verify the claim. If the claim is approved, a replacement product or refund may be provided at our discretion.
Refunds, where approved, will be processed using the original payment method whenever possible. Processing times may vary depending on the payment provider, banking institution, and transaction method.
Products will not be eligible for return or refund if they have been opened, partially consumed, improperly stored, damaged by the customer, or used contrary to product instructions.
Jayanta Foods Pvt. Ltd. reserves the right to reject return or refund requests that do not meet the conditions outlined in this policy.
We are committed to resolving customer concerns fairly and promptly while maintaining product safety and quality standards.
For refund or return assistance, please contact:
Jayanta Foods Pvt. Ltd.
Phone: +91-9424130839
Email: vijayluniakwd@gmail.com
Address: Harinchapra Industrial Area, Kawardha, Chhattisgarh, India.